InfectID™-Client Software
The Microbio InfectID™-Client software is to be used in conjunction with the InfectID™-BSI assay by qualified qPCR molecular laboratory personnel.
Software is available for download, please contact us for more information
Features & benefits of InfectID™-Client
InfectID™-Client is located on the PC or laptop that controls the qPCR device. InfectID™-Client performs seven key tasks:
Configuration
Allows the user to configure the qPCR run specific to the InfectID™-BSI assays being used (eg. Bacteria assays 1-6, Yeast assays 1 and 2) and communicates this run configuration to the qPCR device.
Monitoring
Monitors progress of the qPCR run and communicates this to the user with an on-screen display.
Analysis
Analyses the qPCR output using Microbio intellectual property (IP) to deliver accurate, reproducible and consistent results.
Reporting
Provides summary and detailed reports that can be viewed on-screen or printed.
Integration
Includes the ability to import and export data using generic file formats for use with Laboratory Information Management Systems (LIMS) and other reporting functions that may be required by laboratories.
Error notification
Provides on-screen alerts for well configuration errors and qPCR Run time errors including qPCR results that fall outside pre-set limits.
Archiving
Manages completed qPCR run data in a run archive so that it can be recalled and reassessed as needed.
Users must receive adequate training to competently use InfectID™-Client software. Users must be familiar with the contents of the manual provided.
Real-time PCR cycler
InfectID-BSI assay has been validated on:
QIAGEN® Rotor-Gene® Q
Additional qPCR system evaluations ongoing
FAQs
Why does my client software freeze?
InfectID™-Client has been known to freeze when operating system updates have been partially installed and are awaiting reboot of the workstation. It is advised that updates on the workstation are not performed while performing a qPCR run. To fix this issue please ensure that all operating system updates are up to date and completed. A reboot may need to be performed.
Why do I get an “Unable to update configuration or file data error <Unauthorized Access> error” when saving?
The problem is that the user does not have required file access permission to perform a file read, write, edit or delete. To fix this issue, request that your systems administrator grant “Users” full control to the directory “c:\ProgramData\Microbio”:
- Open file explorer and navigate to the directory “c:\ProgramData\Microbio”
- Open the property window for “c:\ProgramData\Microbio”
- From the “Group or user names:“ section, select the profile “Users“. Click “Edit“ button
- In the “Permissions for Users“ section, select full control. Click “Apply“ button, then “OK“ button.
Why is there no qPCR equipment available for selection?
This is caused by there being no qPCR OEM software that is approved for use with the InfectID™-Client application being present on the workstation. To fix this, install the qPCR OEM software that works with the qPCR equipment and restart the InfectID™-Client application.